Guest Accommodation

• Individual accommodation with heated sleeping quarters of various generous sizes, all with access to natural daylight
• Each sleeping quarter has an attached covered ‘day’ area
• The majority of kennels also have a further expansive roofed exercise run for the sole use of that Guest
• Our layout is designed to cater either for the more timid or aged Guest requiring peace and quiet or the typical family pet who wants more room to investigate
• Most of our accommodation is also suitable for ‘family sharing’
  

Bedding

Every Guest enjoys a draught free raised bed in their sleeping quarter. Plastic beds with Vet and Pet Fleece inners are provided for all.
We are happy to use your own bedding if you prefer but we do not accept duvets or beanbags as we are unable to wash these to the standard we require.
By all means leave us an unwashed T– shirt or jumper as this is often useful as a comforter.

Diet

We aim to continue the same diet and mealtimes that our Guests would normally enjoy at home. This provides a familiar routine, reducing stress and tummy upsets. Veterinary diets or other special foods should be provided by customers. Bedtime treats are given with your permission.

Medication/Health

All Guests receive a daily health check which is noted on their daily care sheet.
We are happy to administer veterinary recommended medication in powder or tablet form. However, we regret that we are unable to accept Guests who require injected medication.
All Guests are insured whilst in our care.
Should any exceptional matter arise that requires treatment over and above our standard insurance levels we will action it and any expense will be added to the final bill.

Exercise

On arrival all Guests are given a lead walk prior to introducing them to their new accommodation.
All Guests enjoy one- to- one lead walks within our paddocks and woodland twice a day and additionally have individual access to our off-the-lead secure play area .
We reserve the right however not to lead walk aggressive or excessive lead ‘pullers’.

Nervous Guests

We have the patience and understanding to look after nervous/timid and older Guests.
We reserve eight of our kennel units for such Guests, located in our courtyard, enabling us to keep an even more watchful eye on them.